Product Design Leader, Design System Specialist, Coffee Enthusiast, and UX Mentor, based in Zurich.

I'm Louis, I grew up in Alicante, Spain where I did my international baccalaureate (IGCSE). Shortly after, I moved to Barcelona to study communication design and media psychology at Elisava University.

After graduating, I moved to Germany where I started working at different agencies. While I first started as a digital art director, I moved fully into user experience in 2013. In the years to come, I deep-dived into all aspects of UX, continuously learning and experimenting with a wide range of methods, tools, and technologies.

In 2017, I worked closely with universities in Barcelona and Amsterdam to develop a fast-learning program for graduates aiming to become product designers. In 2019, I launched the UX Academy with the agency Cocomore in Frankfurt to onboard students into their first real-world work experience.

Today I lead product design from Zurich, Switzerland. At Swiss Marketplace Group I led a team of 10 designers across ImmoScout24, Homegate and Flatfox, and brought all three brands onto one shared platform. Before that I led a shared design system adopted by 37 product teams at Rakuten Kobo, and taught user experience design as an External Professor at Elisava in Barcelona.

My product and design experience spans startups and enterprises, including Immoscout24, Rabobank, Deutsche Telekom, BD Rowa, and Rakuten Kobo.

I work in fluent German, English and Spanish.

I also use AI in my own design and discovery work, for research synthesis, ideation and prototyping, in a pragmatic and responsible way that keeps human judgment in charge.

My focus is always on augmentation, not automation for its own sake: freeing teams from repetitive work so they can focus on strategy, creativity, and human insight.

In a nutshell: I have a multidisciplinary skill set that integrates creative knowledge with technical and business expertise. I master the most current design tools in the industry and combine them with a strong understanding of human nature and behavior. I am a critical thinker with an open mind, a communicator, a facilitator, and someone who knows how to turn emerging technologies like AI into concrete, usable value for teams and organizations.

Louis Henrich

Case Studies

SMG

CASE STUDY

Lead Product Designer

Creating a multibrand whitelabel design system to consolidate ImmoScout24, Homegate, and Flatfox into one scalable real-estate platform.

Design System Multibrand Real Estate
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Immoscout24

CASE STUDY

Product Design Lead

Redesigning the property listing funnel for ImmoScout24 Switzerland, one of the country's two largest real estate portals. Improved user conversion and streamlined the search experience for millions of users.

UX Strategy Conversion Real Estate
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Rabobank

CASE STUDY

Head of UX, Cocomore client project

Designing a modern banking app for the German and Belgian markets. Led the UX strategy and design system implementation for a seamless digital banking experience.

Banking UX Leadership Fintech
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BD Rowa

CASE STUDY

Lead Product Designer, Cocomore client project

Website relaunch for pharmacy automation systems. Created an intuitive digital presence showcasing complex medical technology solutions to healthcare professionals.

Healthcare Website Automation
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Rakuten Kobo

CASE STUDY

Senior UX Designer

Merging two digital reading platforms into a unified experience. Developed a comprehensive design system and improved accessibility for visually impaired users.

Design System Accessibility E-Reading
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Deutsche Telekom

CASE STUDY

Senior UX Designer

Creating the smartest home of all times with the Magenta Smart Home app. Led the complete UX revamp for smart home device management and automation.

Smart Home IoT UX
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Let's Work Together

If you think that I'm a good match for your project then drop me a line! We're better together.

Get in Touch!